Account Deletion
Navigator Clinical Apps Account Deletion
Navigator Clinical Solutions respects your right to control your account information.
Users who have created the Navigator App Account may request permanent account deletion through the application or by contacting Navigator Clinical Solutions.
Delete Your Account in the App
When account services are enabled, signed-in users may initiate deletion by opening:
Settings → Account → Delete My Account
The application requires deliberate confirmation before submitting an account-deletion request.
Request Deletion by Email
You may also request account deletion by emailing:
Use the subject:
Navigator App Account Deletion Request
Please send the request from the email address associated with your account. We may need to verify account ownership before processing the request.
Do not submit passwords, payment-card information, medical information, patient information, protected health information, or government identification numbers.
Information Deleted
Subject to applicable legal requirements, account deletion may include removal of:
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Your Navigator App Account
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Your associated application user identifier
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Cloud-based account information connected specifically to the application
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Other account information eligible for deletion
FAA Medical Exam Pearls and other Navigator applications do not currently create patient profiles or clinical case records.
Information Stored on Your Device
Favorites, general notes, checklist progress, recently viewed items, workflow items, and preferences may be stored locally on your device or browser.
Deleting an online account may not automatically remove locally stored information. Local application data may be removed separately through the application’s data-management settings.
Do not place patient names, dates of birth, certificate numbers, protected health information, or identifying case information in application notes or workflow fields.
Subscriptions
Deleting your Navigator App Account does not necessarily cancel an Apple App Store or Google Play subscription.
Store subscriptions must be managed separately through the applicable Apple or Google account subscription settings.
Processing Requests
We will review verified account-deletion requests and process eligible deletion requests in accordance with applicable legal requirements.
Some limited information may be retained when required for security, fraud prevention, financial recordkeeping, legal compliance, dispute resolution, or other lawful purposes.
Contact
Navigator Clinical Solutions LLC
Support: support@navigatorclinical.com
General information: info@navigatorclinical.com
Website: www.navigatorclinical.com